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If your company doesn’t have a customer recovery system in place, you may be letting valuable customers – and their dollars – slip away. On average, it costs about 9 percent more to gain a new customer than to retain an existing one. By capturing customer feedback and acting on it, you can improve your

Summary: This press release informs readers about integration of social media and contact center services offered by ServiceCheck. Integrated solutions provide an efficient and effective platform to monitor, respond and track customer issues. ATLANTA, GA., August 23, 2011 — ServiceCheck, the nation’s leading customer recovery and feedback firm, announces the integration of its social media

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